Answer: To place an order, simply browse our website, select the desired products, add them to your cart, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and confirm your order.
Answer: All of our items are pre-loved condition. From the photos you can see that they are in a perfect condition and re-sealed as the new items, so they perfectly fit as a gift. Every item condition is nearly perfect as we sell only well resourced items to ensure top buying experience and item quality.
Answer: We accept PayPal, Credit/Debit card payment methods. 10% discount if you pay by direct Bank Transfer.
Answer: Yes, we take the security and privacy of our customers seriously. Our website uses industry-standard encryption technology to protect your personal and payment information. We also adhere to strict privacy policies to ensure the confidentiality of your data.
Answer: The delivery time depends on various factors such as your location, the shipping method chosen, and product availability. We aim to process and ship orders within 2 business days. Once your order is shipped, you will receive a tracking number to monitor its progress.
Answer: Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier’s tracking portal.
Answer: We have 14 days return policy for all products. If you are not satisfied with your purchase, you can initiate a return within this timeframe. Please review our detailed return policy on our website for specific instructions and eligibility criteria.
Answer: If you have any questions, concerns or need assistance, you can reach our customer support team through email info@globitems.com . Our support representatives are available every day to help you with any queries you might experience.
Answer: Yes, we offer international shipping to almost all countries. During the checkout process, you can enter your shipping address to see if your country is included in our shipping destinations.
Answer: We apologize for any inconvenience. If you receive a damaged or defective product, please contact our customer support immediately, within 24 hours. We will guide you through the return/partial refund process and ensure a satisfactory resolution.
Answer: We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer support within 2 hours, delaying to do so will cost you fixed fee $30 (for administrative labour) or refund at 90% purchase price paid. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.